HYBRID

Due to hygiene reasons we do not accept returns however in the case of damaged goods please send an email with images of the damaged products and we will aim to either refund or replace the item(s).

In the case of mistaken or damaged orders please send us an email within 7 days so we can rectify the issue.​ 

Refunds

Please allow up to 10 days for your refund to be processed after receiving an email of refund confirmation. Please allow us 7-15 business days for you return to be fully processed and returned back to your account.  If you have any other enquiries on concerns email us at ceeluxebeauty@gmail.com

UK SHIPPING

All orders are shipped Royal Mail 48h Tracked Service. Please allow 1-2 days for your order to be processed. Please allow 2-4 working days for all Uk orders to be shipped. Next day delivery available *BEFORE 1PM*

INTERNATIONAL SHIPPING

​All International economy shipping are shipped by Royal Mail International tracked shipping at £10 . We aim to deliver to Europe within 5-7 days from dispatch and to the rest of the world 10-14 business days. 

All Express international shipping are shipped by DHL EXPRESS and aimed to be delivered between 2-4 days from dispatch to US, Europe and Internationally at £20 due to COVID-19 SURCHARGE